Contact Ian Oldfield

Please ensure you have read my Terms and Conditions below.

Family Law / Small Claims Advisor / Professional McKenzie Friend

Ian Oldfield

Based in Exeter

Work remotely so Ian can come to you, meet in a cafe or at a place convenient for you.

Telephone: (unmanned unless an appointment is booked)

You must book an appointment, once booked and the fee paid upfront, my phone number is:

Please leave a message I will contact you as soon as I possibly can by text and then by email within working hours (930am - 5pm Mon - Fri)

Please note that if I am in Court or with clients all day I may not come back to you until the next working day.

Hours:

Monday to Friday 930am to 5pm

Any communication by any means before or after these hours will be answered the next working day.

eg - if you contact me on a Saturday, I will come back to you as soon as I can Monday.

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Terms and Conditions

Travel to be paid for by 10pm the day before via PayPal / Bank Transfer
Fee payable on the day by cash, PayPal or Bank Transfer buys 1 hour of my time. Any extra is then charged per full hour
Emails and messages – I am only available between 930am and 5pm weekdays. Outside of these times, I won’t answer until the next working day
Prior to meeting, there is a fee immediately payable for 60 + minutes of my time if you need me to look at any documents or statements. Alternatively, I will look at any documents at our meeting
After our meeting, if more info / help needed before our next meeting, I charge a retainer (payable upfront) to be paid before any further work is done by myself. I charge the fee for an hour to respond to questions, read emails and documents.
To write a statement takes a minimum of 2 hours to which the fee must be paid upfront.
Or save all questions etc up and book an appointment for an hour
The day before meeting, I will message to check that the meeting is still okay with you. If you do not confirm I will assume the meeting is not going ahead
I will message by text, messenger, email on the day of the meeting to say where I am seated so please ensure you have your phone with you
Cancellations after 10pm the day before we meet or on the day we meet will result in the normal fee being charged with an invoice sent. Please only book an appointment if you are sure you want to meet
Non Payment will result in a Small Claim plus expenses and my time.