Facebook

Email:  Mckenziefriend@shoutforyou.co.uk

Please ensure you have read my Terms and Conditions below.

Professional McKenzie Friend

Ian Oldfield

Based in Exmouth /  Exeter

Telephone: (unmanned unless an appointment is booked)

You must book an appointment, once booked and the fee paid upfront, my phone number is:

07488384605

Please note that if I am  in Court or with clients all day I may not come back to you until the next working day.

Hours:

930am to 5pm Monday to Thursday (£80 per hour)

930am to 3pm Friday (£80 per hour)

I can work after 5pm to 7pm Monday to Thursday but I will charge £120ph (3 days notice must be given).

I don't work Saturdays, Sundays or Bank Holidays. 

Any communication by any means before or after these hours will be answered the next working day.

Terms and Conditions

1. 1. Travel to be paid for by 10pm the day before via PayPal / Bank Transfer

   2.   Fee payable on the day by cash, PayPal or Bank Transfer.

   3.   Please ensure you have payment for my fee before requesting my services. 

   4.   Emails and messages – I am only available between 930am and 5pm Monday to Thursday and 930am to 3pm Friday. Outside of these times, I won’t answer until the next working day (Monday to Friday)

   5.   Prior to meeting, there is a fee immediately payable for my time if you need me to look at any documents or statements. Alternatively, I will look at any documents at our meeting

   6.   After our meeting, if more info / help needed before our next meeting, I charge a retainer (payable upfront) to be paid before any further work is done by myself. I charge the fee for an hour +  to respond to questions, read emails and documents. 

   7.   To write a statement takes a minimum of 2 hours to which the fee must be paid upfront.

   8.   Or save all questions etc up and book an appointment for an hour

   9.   The day before meeting, I will message to check that the meeting is still okay with you.  If you do not confirm I will assume the meeting is not going ahead  

   10.                I will message by text, messenger, email on the day of the meeting to say where I am seated so please ensure you have your phone with you

   11.                Any form of aggression or unrealistic demands towards me, I reserve the right to withdraw my services without notice. 

    

    

Failure to Pay

1. Failure to pay will result in a Money Claim / Small Claims, along with any associated expenses and my normal hourly rate.
2. I will initially attempt to resolve the payment issue via email, text, messenger, or WhatsApp.
3. If payment is still not received after 48 hours, I will follow up with a formal request, including an invoice detailing the outstanding amount.
4. Interest will be charged at an annual percentage rate of 8% from the date of the initial invoice until payment is received.
5. If payment is not received within 48 hours of the formal request, I will escalate the matter by initiating a chase, this time including interest and my normal hourly rate.
6. After 7 days, if payment remains unpaid, a Letter Before Action will be sent.
7. If payment is still not received within 14 days of sending the Letter Before Action, I will commence a claim in the Money Claim / Small Claims Court, seeking to recover fees / interest / expenses.
8. I am willing to consider an instalment payment plan, but this must be mutually agreed upon and payment made on the agreed dates.